2018’s biggest tech failures

Posted on 27th December 2018

Written by Antonio Regalado, Senior Editor for Biomedicine, MIT Technology Review

From gene-edited babies to guaranteed-fatal brain uploads, 2018 was a bumper year for technology misfires and misuses, says Antonio Regalado,  in MIT Technology Review’s annual list of the most pointless or destructive uses of technology.

It was the year that technology – and the people who create it – seemingly could do no right, and did much that was wrong. As one of my sources put it in a tweet reacting to a dumb tech stunt, “2018 can’t end soon enough.”

For the past few years MIT Technology Review has published a list of what we consider the most pointless or destructive uses of technology (here are 201720162015, and 2014). This year, though, the naughty were naughtier and the wrongs seemed wronger: technology was used to spread hate and addiction, to justify suicide, and to experiment on newborn children. Here’s our list of the very worst.

CRISPR babies

We all knew that gene-edited humans would one day be born, but nobody wanted it to happen so soon, and definitely not like this. In November, MIT Technology Review reported that He Jiankui, a scientist at the Southern University of Science and Technology in Shenzhen, China, had secretly launched the first attempt to create children with edited genes. He edited human embryos using the molecular tool CRISPR to remove a single gene. He claimed that twin girls—named Lula and Lala—had been born and that they would be immune to HIV because of how he’d altered their genomes.

The editing, though, didn’t go particularly well and wasn’t even necessary—there are cheaper and easier ways to prevent HIV infection. It now looks as though the twins were the unconsenting subjects of a reckless bid for a scientific first. He, who was hoping for a Nobel Prize, is instead under investigation in China. 

Juul

Give credit where it’s due: Stanford-trained product designers James Monsees and Adam Bowen are responsible for an epidemic of youth nicotine addiction.

The duo founded Juul Labs and created a slick-looking electronic vaping device designed to dispense the addictive substance. Yeah, sure, some yellow-fingered smokers accustomed to inhaling burnt leaves might benefit from a switch to huffing drug-laced liquid from pods. The problem is that Juul offered the “iPod of e-cigs” in fruity-tooty flavors like Creme and Mango and pitched it to younger folks on Instagram.

Now, the US Food and Drug Administration says there is a “youth nicotine epidemic.” The number of teen vapers doubled in the last year, in what health officials are calling the fastest-moving substance addiction they’ve ever seen. Juul, with something close to 75% of the market, is the company profiting the most from the problem.

In November, Juul said it would shut down its social media accounts and restrict sales of some flavors.

Censored search

When Google bailed out of China in 2010, shuttering Google.cn, the search giant said it could no longer abide by China’s insistence that it hide politically sensitive results. In a blog post, the chief legal officer of Google made a “promise to stop censoring search.”

So much for promises. A team of as many as 100 Googlers has been at work on “Project Dragonfly,” an effort to build a new search engine for China. It’s an Android app engineered to comply with China’s censorship regime and block sites like Wikipedia and the BBC.

Since August, Google’s own employees have been the ones trying to squash Dragonfly. Some are hoisting placards saying “Don’t be a brick in the Chinese firewall,” while others signed a letter saying the app would “make Google complicit in oppression.”

Google CEO Sundar Pichai is hedging. He told Congress in December that the project was merely exploratory and there are “no plans for us to launch a search product in China.” But Pichai didn’t renew Google’s anti-censorship promise. Instead, he said Google still felt compelled to provide search to people all over the world. That’s because “getting access to information is an important human right.”

Is it? If you searched for human rights from inside China, you might never know.

Facebook-powered ethnic cleansing

Russian intelligence, political tricksters, neo-Nazis—it seems everyone with some hate to sell found that Facebook, the world’s largest social network, was a pretty friendly platform to do it on.

That was definitely the case for a large team of Myanmar military officers who systematically used Facebook to set the stage for ethnic cleansing against that country’s mostly Muslim Rohingya minority in 2016. They employed the now familiar mix of fake news and troll accounts to stoke religious hatred and public fear before they set out to rape and kill Rohingya people and burn their villages. More than 700,000 Rohingya ultimately fled their country in what the New York Times identified as “the largest forced human migration in recent history.” Facebook acknowledged that its platform was used “to covertly spread propaganda” in Myanmar.

Those events occurred two years ago. So why does Facebook make our 2018 list? It’s because Facebook hasn’t been able to stop its product from being used as a platform for organized hate crimes. Instead, it’s dabbled in fake news and propaganda of its own, admitting that it hired a PR firm to attack billionaire George Soros and other critics of the social network. In December, the Southern Poverty Law Center joined other groups in asking for a change at the top. They called for founder Mark Zuckerberg to step down as the company’s chairman (but remain as CEO) to allow more independent oversight.

“100% fatal” brain uploads

Luckily, a startup called Nectome never actually hooked up a dying person to a heart-lung bypass machine to be pumped full of flesh-preserving chemicals. The problem is it wanted to. Some people had already given the company $25,000 deposits to get in line.

The eventual goal was the transhumanist aim of mind uploading. Preserve your brain perfectly today, and maybe one day your memories and personality could be extracted and loaded into a computer or robot. The catch: to prevent damage to the brain, the embalming procedure has to start before you actually die—in other words, it involves euthanizing you. (Nectome believes this would be legal under doctor-assisted suicide laws in California, at least.)

The company, which is supported by Y Combinator, has actually done a great job preserving animal brains, but its interest in suicide-by-brain-fixation proved a little too controversial for MIT, which had to cancel a research collaboration it had with the startup. Nectome isn’t dead, though: it says it is continuing basic research and is looking to hire. Better ask about the retirement plan.

Antonio Regalado is the senior editor for biomedicine for MIT Technology Review, from where this article is reproduced. Image by John Ueland

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